Taking our loved ones out for a meal or shopping should be a simple and enjoyable experience. However, for those of us caring for individuals who rely on wheelchairs, this seemingly ordinary activity can quickly turn into a frustrating and exhausting ordeal. One of the most significant challenges we face is the lack of accessibility in public spaces, particularly in restaurants, retail stores, and even healthcare-related establishments.
Many businesses in Malaysia, from restaurants to other retail outlets, operate in spaces with steps at their entrances. These steps, though minor for most, create an insurmountable barrier for individuals in wheelchairs. Worse still, a large number of these establishments fail to provide ramps or alternative access points, making it nearly impossible for wheelchair users to enter independently or even with assistance.
In cases where no ramps or alternative entrances exist, we are left struggling to lift the wheelchair over steps—a task that is not only physically demanding but also dangerous. The stress and frustration of these experiences can make what should be a joyful meal or shopping trip feel like a battle.
Accessibility is not a privilege; it is a fundamental right. It is time for businesses to recognize that providing wheelchair access is not just about complying with regulations but about fostering an inclusive environment where everyone can participate equally.